EMV Internet PIN Change

Bell ID® I-PIN® offers financial institutions a comprehensive EMV PIN change solution that enables their cardholders to select, change and unblock their PINs quickly and easily via the internet. The solution ensures the synchronisation of online and offline PINs for all PIN change requests and additionally enables you to perform other card management functions via card readers.

Bell ID’s I-PIN is designed to provide an effective, secure and convenient solution to the technical challenges you face when giving your cardholders the facility to change their EMV PIN at home or anywhere they have an internet connection.

It also gives you the ability to provide a range of other value added services, which include: EMV scripting, allowing updates to EMV card risk management parameters and card/application blocking; card and application management functionality, such as post issuance upload/deletion of applications; PIN management; CAP/DPA authentication and chip diagnostics.

Memorable PINs will result in your cards being used more frequently, a reduction in calls to your helpdesk and minimised PIN and card reissuance costs. If the PIN cannot be changed or unblocked on an EMV card, it has to be re-issued, leading to the substantial increase of card issuance costs.

Key features

Cost reduction
Realise significant cost savings across helpdesk operations and card re-issuance costs of up to 30%.
Competitive advantage
Research has indicated that cardholders are likely to use a card of which they are able to select the PIN themselves more frequently
Optimise customer service
Cardholders are enabled to securely select and change their PIN 24 hours a day, anywhere in the world
No acquiring infrastructure needed
For banks without their own ATM infrastructure or for cardholders that live abroad and do not have access to their bank’s ATM network, I-PIN offers a great alternative
Highly secure
Using anti-trojan design, application level public key encryption and SSL encryption of transport layer
Platform and browser independent
Compatible with all EMV cards
Support for PC/SC, (Connected) CAP-DPA & PCI-PED card readers

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